Update - April 14, 2020
Update on Room and Board Refunds
I hope you are adjusting to our new realities of this global pandemic. Over the course of the last month, we have been dedicated to doing everything we can to help you to stay safe and creating beneficial policies while you continue your studies. Your well-being has been at the top of our priorities and that is why we have been so proactive in closing residence halls, moving classes online, offering pass/fail options, announcing provisions for unused room and board, and supporting you remotely in a variety of ways. It is my sincere hope that you feel the full support and care of the UE community as we all navigate this difficult time together.
On March 27, we announced that we will be refunding a portion of your room and board charges for the Spring 2020 semester on a pro-rata basis. Our original goal was to have these refunds processed by April 15, 2020. Unfortunately, there are a number of circumstances that make this timeline unmanageable. As you know, the Governor of Indiana issued a series of Stay-at-Home orders with only essential personnel as exceptions. While we have been following these Orders, the logistics of working remotely as well as necessary self-isolation of several employees after the positive COVID-19 test that we announced for an employee in Olmsted Hall has delayed our efforts. At this time, we are working to post these adjustments to your accounts as soon as possible with an updated goal of April 30, 2020. If this delay in processing poses an extreme hardship for you or your families, please contact the Office of Student Financial Services at StudentFinancialServices@evansville.edu, and we will be pleased to work with you on an individual basis.
I know that the current circumstances pose many challenges and unanticipated obstacles for everyone, and I thank you for your patience and understanding as our staff continues to do our best to support you.
With my best,
Christopher M. Pietruszkiewicz
University of Evansville