Cable Setup and Repair

Assistance and Repairs

Digital Cable Set-Up for Residence Halls and Jones Hall

  1. Determine if your TV has a built-in QAM digital tuner. Check the remote control that came with your TV. If it has a dot or dash button located on the number-pad then your TV probably has a QAM digital tuner. If your TV does not have a QAM digital tuner, it will probably not work with our system.
  2. Plug in your digital cable ready TV via a coax cable.
  3. Do a channel scan using your TV’s remote control.
  4. Enjoy your digital cable using your TV’s remote

Digital Cable Set-Up for Village Apartments, Houses, and Town Houses

  1. Determine if your TV has a built-in QAM digital tuner. Check the remote control that came with your TV. If it has a dot or dash button located on the number-pad then your TV probably has a QAM digital tuner. If your TV does not have a QAM digital tuner, it will probably not work with our system.
  2. You must use the supplied DTA box. Do not unplug the DTA box for extended periods to avoid deactivation.
  3. Follow these online instructions to set up your TV and/or DVD player. (The DTA box should already be activated if it has not been unplugged for an extended period)

If you are unsuccessful in setting up cable TV, try contacting your RA (Resident Assistant) and/or RC (Residential Coordinator). They may be able to help.

Assistance and Repairs

For repairs or issues with basic digital cable reception or setup follow the “Digital Cable Set-Up” procedures above. If these steps do not work, you can contact the OTS Help Desk at 812-488.2077.

Related Topics

Office Phone:
812-488-2956

Office Email:
residencelife@evansville.edu

Office Location:
Student Life Center, Second Floor, Ridgway University Center