Campus Interviewer Guidelines and Recommendations
An effective way to screen student employee applicants is to ask clear, consistent, and concise interview questions that attempt to evaluate the candidate’s skills, abilities, and interests. Research has shown that the best predictor of future behavior is past behavior. The most effective questions require an applicant to tell a story from their experience that potentially mirrors the behaviors needed for the job. Some basic rules of thumb for interviewers:
- Develop a list of questions that are asked of each applicant.
- Take notes on a separate piece of paper from the résumé or application.
- Create a list of factors or attributes that are considered vital to the position, i.e., clear and friendly speaking voice, adequate phone skills, arriving on time, dressing appropriately, etc.; evaluate accordingly.
- Provide a complete position description, general overview of the function of the office, office mission statement (if appropriate), and list of departmental staff.
- Be prepared to answer candidate questions.
Suggested General Interview Questions
Most campus employment does not require a rigorous interviewing process. Here are general questions to assist you in creating a list to meet the needs of the department:
- Tell me about yourself?
- What do you know about our office/department?
- How does this position fit into your overall career plan?
- What were the five most significant accomplishments in your last job or project?
- Why do you want to work for us?
- Do you have any questions for me?
- Recall a time when your education and experience did not prepare you for a task. What did you do? How would you approach the same situation today?
- Tell me about a difficult professional situation you had to manage; what did you learn from that experience?
- Give me an example of a time you demonstrated leadership; how did you handle your new role?
Consider other questions that might be specific to this particular job or environment, such as:
- Have you ever handled confidential information or situations? What factors should be considered?
- Tell me about a time you had to report to more than one supervisor.
- Give me an example of a time you solved a work-related problem on your own.
- Relate a time you completed a task without being asked to do so.
Potential questions asked by candidates
- Who would I be working for? Who is my direct supervisor?
- How would you describe this position?
- Where would I be working?
- How many hours would I work in a typical week?
- How soon do you expect to make your hiring decision? When can I expect to hear from you? Is there another step I should prepare for?
Avoiding the difficulties of potentially discriminatory questions
Questions of race, gender, marital status, citizenship, disability, religion, age, military service, personal characteristics, arrest record and affiliations may be easily construed as discriminatory. The following are charts adapted from the National Association of Colleges and Employers that provide the inappropriate and acceptable ways to approach these areas.
Inquiries Related to Disabilities
|Do you have any disabilities? Do you have a disability that would prevent you from performing the essential functions of the job with or without an accommodation?||Are you able to perform the essential functions of the job?|
|Please complete the following medical history as part of the application process. Have you had any recent or past illness or operations? If yes, list and give dates. What was the date of your last physical exam? What medications do you take?||As part of the hiring process, after a job offer has been made, you will be required to undergo a medical exam. The results will remain confidential and will only be used if emergency medical treatment is necessary or to assist in the determination of a job accommodation, if needed.|
|Are you able to sit?||Can you sit for four hours at a time? (Assuming this is an essential function of the job.)|
|Can you carry objects?||Can you carry three-pound boxes to the copier? (Assuming this is an essential function of the job)|
|Are you colorblind?||Can you distinguish between color bands? (Assuming this is an essential function of the job.)|
|What is your corrected vision? When did you lose your eyesight? How did you lose your eyesight?||Do you have 20/20 vision? (If this is a job requirement.)|
|Do you see a psychiatrist for stress?||How well can you handle stress?|
|Are you an alcoholic? How often do you drink alcoholic beverages?||Do you drink alcoholic beverages?|
|What is wrong with your leg?||How did you break your leg? (If it is obvious the person's leg is broken because the person is wearing a cast.)|
|How often were you sick?||What was your attendance record? Can you demonstrate how you would perform the following job functions?|
|Why do you use a wheelchair and will we have to make any accommodations for the wheelchair?||Will you need any accommodation to participate in the recruiting process?|
|Tell me all of your disabilities.||What are your job skills, educational background, and prior work experiences?|
Copyright 2013 by the National Association of Colleges and Employers. All rights reserved.
Avoiding Potentially Discriminatory Questions
Copyright 2014 by the National Association of Colleges and Employers. All rights reserved.
It is advisable to check with the University of Evansville office of Human Resources with any questions regarding interview question protocol. The previous information has been provided as a guide and resource. Specific questions regarding policy and procedures should be directed to the office of Human Resources.
Campus Student Employment is facilitated by the Office of Student Financial Services and may be reached at:
Campus Location: Room 106, Olmsted Administration Hall
Room 234, Ridgway University Center