Computing Services

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Residence Hall Computing – Wi-Fi and Ethernet

All students living in UE residence halls have access to both wireless internet and two Ethernet ports in their rooms. Some rooms have a Wi-Fi access point connected to one of the room’s Ethernet ports. If you need access to that port, do not disconnect the Wi-Fi cord! Contact OTS at 812-488-2077 to add a port (no charge). If you need more than one Ethernet port on one side of the room for multiple devices, it is easy to purchase dumb switches available for a reasonable cost online. Contact OTS at 812-488-2077 if you are unsure about what device to get.

Ethernet Port

Village Property Computing – Wi-Fi and Ethernet

Students residing in our Village housing have access to high speed internet. See the chart below to find out the type of internet provided for our different units.

Ethernet UE Wi-Fi Cable Modem
Townhouses Yes (living room only) Yes No
Jones Hall (North Hall) Yes Yes No
Apartments No Yes No
Houses No No Yes

Technology Checklist – What Works Where

Technology Works on Ethernet Works on UE Wi-Fi** Works on UEsmartnet**
Desktops Yes (best connection) Yes No
Laptops Yes Yes No
Smartphones NA Yes No
Tablets NA Yes* No
SMART TVs Yes No Yes – with Mac Address Registration
Blu-Ray Yes No Yes – with Mac Address Registration
ROKU Yes with native Ethernet connection No Yes – with Mac Address Registration
Chrome Cast No No No
Amazon Fire stick No No Yes – with Mac Address Registration
Apple TV Yes No Yes – with Mac Address Registration
Xbox / PlayStation Yes No Yes – with Mac Address Registration
Nintendo Yes -With USB to Ethernet Adapter No Yes – with Mac Address Registration
Personal Routers / Access Points Personal routers and Access Points can interfere with the UE wireless system and network and are not allowed to be used on campus. A multiport dumb switch can be used to increase the number of Ethernet ports in your room. Contact OTS if you are unsure if your device is allowed on the network.

*Older e-reader tablets may not connect to the UE Wi-Fi due to outdated encryption
**It is recommended to utilize an Ethernet port if your device is equipped for Ethernet. This will offer the best connection and speeds.


  • Printing Services:
    Students have a printing account through
    Students are allocated $40 per semester.
    Greyscale: 5 cents a page (one sided), 4 cents a page per side (two sided)
    Color: 10 cents a page (one sided), 9 cents a page per side (two sided)
    Students can recharge their allocation at a reasonable cost through the Bookstore.

  • Personal Printers & Personal Wi-Fi Printers:
    Printers must be directly connected to the computer. Personal Wi-Fi printers cannot be connected through Wi-Fi. Be sure that the printer comes with a USB port for a direct connection with your computer.

Shared Computers and Printers

Each hall contains community computers, one of which is an iMac, for use by any resident.

  • Hale Hall has 4 computers. One computer in each floor study Lounge. The hall printer is located in the first floor study lounge.
  • Morton/Brentano has 4 computers. All computers and the hall printer are located in the first floor Brentano computer lab.
  • Moore Hall has 4 computers. All computers and the hall printer are located in the north basement computer lab.
  • Hughes Hall has 4 computers. All computers and the hall printer are located in the south basement computer lab.
  • Schroeder Hall has 4 computers. All computers and the hall printer are located in the first floor corner lounge.
  • Powell Hall has 4 computers. Honors students have access to free black/white and color printing located in the Honors Lounge in Powell.

Logging in to Wi-Fi

To connect to UEWifi, students enter their AceNet username and password. Your AceNet username will be the first part of your UE email address. For more detailed instructions, refer to the Technology Services Wi-Fi page.

Logging in to UEsmartnet

To connect to UEsmartnet with smart devices or game console you will need to find the wireless MAC address for your device. Then submit a ticket at under the category Game Console/Smart Device. Once registered your device will be able to connect. If you do not know how to find you MAC address visit the Technology Services Network page to find a guide on getting your wireless mac address.

Smart TVs

There are multiple ways to connect your smart TV to get content:

  • Access to smart functions through an Ethernet connection
  • Access to smart functions through UEsmartnet with a MAC Address Registration
  • Access to Spectrum Cable TV through your TV’s built-in QAM tuner and a coaxial cable connection.

See Cable Services for more information regarding digital cable television.

RSA Presents: Ace Cinema

AceCinema is a FREE video streaming service funded through Resident Students Association (RSA). Students can make requests to include their favorite movies and series at RSA General Assembly Meetings every Tuesday at 6:00 p.m.

This service is available to students on our main campus through the UE Wi-Fi network.
Service may vary for students living in some Village Properties and Greek Houses.

Students have two viewing options:

  • To view via mobile devices on UE Wi-Fi go to and download the Swank Media App.
  • To view via desktop or laptop computers on UE’s Wi-Fi or Ethernet go to (Always type in the “https://” on a desktop or laptop computer)

Getting Assistance

With the variety of hardware and software available to today’s students, it can sometimes be a challenge to figure out exactly what will and won’t work on a university’s system.

  • Computing Assistance: For specific questions related to computing, please go to our Office of Technology Service’s website at, email:, or call the OTS Help Desk at 812-488-2077.
  • Cable TV: For assistance with Cable TV see our Cable TV pages.

Office Phone:

Office E-mail:

Office Location:
Student Life Center, Second Floor, Ridgway University Center