Radio/Telephone Operator

The Office of Safety & Security has an opening for a Radio/Telephone Operator.  The duties of the radio/telephone operator center on providing information and communications to the general campus community, on-duty security personnel, and the general public.  The areas of responsibilities involve the following areas:

• Receiving telephone complaints requiring security or other university personnel's
• response, including emergency lines.  Use of base radio station to communicate with security officers, and documentation of the requests and communications with the officers.
• Identify other non-security personnel needing to be contacted according to the event
• occurring and contacting them.
• Assist in parking citation processing; data entry into electronic card access and parking permit
• Databases. 
• Monitor CCTV, electronic card access system and fire alarms panels; Issuing Emergency Alerts to campus community when needed.
• Other duties as assigned

Must be able to work weekends, holidays and all three work shifts; 8AM - 4PM, 4PM-Midnight, and Midnight-8AM.  This positions serves as a relief operator.  The normal duty hours of this position are midnight - 8AM, Thursday and Friday, and 4PM – midnight, Saturday, Sunday, and Monday.  Occasional overtime may be required.   

Strong verbal and written communication skills are required to provide clear, intelligible responses to callers.  The ability to handle stressful situations is essential.  Must be able to learn the proper use of telephone and base radio and have above average computer skills.

Must be able to multi-task and be able to perform responsibilities of the position with minimal supervision after completion of the probationary period. 

To apply for this position, please complete and submit your UE online application located at http://www.evansville.edu/offices/hr/employmentApp.cfm.