Clinic Coordinator

Position Summary: 

The Clinic Coordinator plays a vital role in the daily operations of the new Mental Health & Wellness Clinic at the University of Evansville. This position involves managing administrative tasks, optimizing systems, ensuring billing accuracy, coordinating patient schedules, and overseeing medical records. The Clinic Coordinator is responsible for maintaining compliance with university policies and relevant regulations, including HIPAA. 

Duties and Responsibilities: 

Billing: 

• Manage and enhance efficiency in medical billing operations. 
• Monitor billing regulations updates and ensure compliance. 
• Complete regular and special program billing. 
• Handle appeals and follow-ups, including responding to patient and insurance inquiries. 
• Process fee reduction applications and submit special requests for fee reductions. 
• Oversee contract management and credentialing processes. 

Administrative Operations: 

• Manage patient scheduling for the clinic. 
• Assemble and distribute necessary packets and patient letters. 
• Assist with rescheduling due to provider absences. 
• Perform general office tasks, including maintaining supplies and handling administrative duties. 
• Check patients in and out promptly. 
• Train students on check-in/out procedures. 
• Scan insurance cards and documents into patients' charts. 
• Manage day-to-day operations and medical record requests. 
• Streamline systems related to intake of new patients and front desk procedures. 
• Address issues related to the Electronic Medical Records (EMR) system and ensure its efficient operation. 

Required Competencies: 

• High School Diploma Minimum. 
• College Degree or relevant experience preferred. 
• Good working knowledge of billing for private insurance and Medicaid, as well as insurance contracting. 
• Ability to identify and implement process improvements. 
• Strong organizational skills. 
• High degree of initiative and independent judgment. 
• Computer and general office skills required. 

Work Environment & Physical Demands: 

• Professional office environment using standard office equipment. 
• Largely sedentary position; some filing may require bending or standing as necessary. 

Application Process: 

To apply, please submit the online application at http://www.evansville.edu/offices/hr/employmentApp.cfm and attach your cover letter and resume in one combined document. The review of applications begins immediately. The University of Evansville is an equal opportunity affirmative action employer strongly committed to educational excellence through diversity.